The Download option is already included in your order, but you can also add a DVD or a USB drive.Ĭhoose the option you prefer and click NEXT.Ĥ. On the next page, you will see three options for FTM 2017: Download, DVD + Download, and USB + Download. If you've typed in your information correctly, you will see a short message saying "You may download an upgrade to FTM 2017 for free." Click the Continue button to proceed.ģ. Fill out the form, then click the Verify User button, like you see in this example:Ģ. To get started, click here to go to the FTM 2017 Upgrade Center. If you purchased FTM 2017 after it was released, you should have received download links immediately, and you can skip to the Downloading and Installing section.ġ. NOTE: These steps are for customers who do not have download links for FTM 2017, such as those who pre-ordered FTM 2017 before it was released, or were eligible to receive it for free. PICKING UP DOWNLOAD LINKS AT THE UPGRADE CENTER Picking up download links at the Upgrade Center IMPORTANT: the images in the following steps are examples and are not the actual forms - make sure you are following along in a separate browser tab or window from the link in the email you received. A member of our support team will get back to you.Whether you have ordered FTM 2017 or are eligible for a free copy, please follow the instructions below to download and install the new edition. The quickest way to get support is to go to ftx.us/support and open a support ticket. Making a full manual backup of your tree file is something that you should do of. From time to time, you will probably make a change in your tree that in hindsigh. There’s now a quick and convenient way to establish a link between a person in y. With FTM 2019, you can download a branch of the FamilySearch Family Tree to your.
Fill out the form, then click the Verify User button. To get started, click here to go to the FTM 2019 Upgrade Center.
If you purchased FTM 2019 after it was released, you should have received download links immediately, and you can skip to the Downloading and Installing section. Where do i go to upgrade my ftm software? Our Customer Support communicates in 13 languages – English, German, Spanish, Portuguese, French, Czech, Hindi, Tagalog, Vietnamese, Slovenian, Serbian, Ukrainian, Russian. Business hours: 24/7 for emails and live chat. Frequently Asked Questions How to contact ftmocom for customer support?ĬONTACT US.
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